engagement?
Engagement refers to the level of interaction and involvement that a person has with a brand, product, or service. In marketing and customer experience, engagement is seen as an important indicator of customer loyalty and satisfaction.

High levels of engagement can be achieved through various means, such as providing valuable and relevant content, delivering personalized experiences, fostering a sense of community, and offering excellent customer service. Measuring engagement is an ongoing process, and can be done through metrics such as page views, time spent on site, social media mentions, and feedback from customers. The goal of engagement strategies is to create long-term relationships with customers and build brand awareness and loyalty.